Cancellation

Refund and cancellation :

ZOROCABS will process the ticket cancellation request from You as per the cancellation/refund policy of the Cab operator. The cancellation fee and the period taken to process the refund will differ for each cab operator. Please refer to the cab operator's cancellation policy.

How does the customer cancel a booking ?

Please call on 040 40191909 for all cancellation related queries. Our customer support team will help you process the request as per the cancellation policy of the cab operator.

Refund Policy ?

Customer will be entitled to a 100% refund of booking fare if the cancellation of the journey is attributable to either zorocabs or the cab operator. Customer will not be entitled to refund for cancellation of Booking for any other reasons. In the event of dishonour of booking by the cab operator, a full refund of the ticket fare would be processed within seventy two (72) hours. The refund would be credited to the customer within seven (7) working days of the dishonour of ticket.